KBCBP: A Knowledge-Based Collaborative Business Process Model Supporting Dynamic Procuratorial Activities and Roles

Abstract

In recent years, the focus of business process management has gradually shifted from quantitative assessment to quality assessment. Business processes are no longer limited to the explicit rules, and the creativity and flexibility of the process have become more and more attractive. The data-driven process model drills this creativity and flexibility by collecting the data characteristics of actual instances and has been fully developed over the past decade. The knowledge-intensive process makes use of explicit and implicit knowledge, which is fit for procuratorial scenario. This paper combines the idea of the data-driven process model and knowledge-intensive process to propose a knowledge-based collaborative business process model KBCBP supporting dynamic procuratorial activities and roles. The mechanism of the model is based on the procuratorial background.