A knowledge transfer process: Establishing training in new technology for an ageing workforce

Abstract

Learning new technology can transform the lives of older workers. Worldwide older workers remain in the workplace longer and continue to work for various personal and economic reasons. Some leave one workplace and take up a second or even a third career. The new technology training required for many industries is generally focused on younger workers already trained in new technology basics. Ideally, to keep a diverse workforce motivated and productive, training for younger and older workers is necessary. New technology training for older workers is designed differently than that of younger workers to address some of the physical and cognitive changes that occur with age. If older workers are given the appropriate training and help, there is evidence to show they are able to master the new technology. © 2013 Springer-Verlag.