Knowledge networks and inter-organisational learning in the context of information industry

Abstract

Organisations in the information industry are facing constant changes which demand organisational learning. Industry structures are being reformatted, which implies new processes and knowledge bases. Hence, inter-organisational competitive advantage also needs cross-organisational learning, learning support systems and management approaches considering quality in this change context. Critical qualities for inter-organisational advantage will be reviewed, likewise the nature of knowledge work for improved quality management.