Closing the Innovation Gap

Abstract

A survey of senior managers in large US and European companies on characteristics of leadership shows that the ability to motivate employees and develop teamwork are both rated as extremely important for the success of the company. Senior managers have been motivated to win at a game that no longer exists. As a result, their motivation causes maladaptive behavior. The old corporate culture was highly structured and relatively stable, while today's is fast moving and highly interdependent. Boundaries have become permeable, and teamwork is essential. Jack Welch, chief executive officer (CEO) of General Electric, said the ideal corporate structure is the boundaryless organization. Closing the motivation gap requires recognizing the changing role of management. Devising roles and responsibilities as clearly as possible and revising measurement and reward systems are also effective ways to support teamwork. Jim Carlzon, CEO of SAS, said fear undermines corporate teamwork. Instead, respect, care, and support should be the methods of management.