USE OF THE MODIFIED DEMING TECHNOLOGY (PDSA) TO IMPROVE THE QUALITY OF HEALTH SERVICES IN AL-KADHIMIN (PEACE BE UPON HIM) MEDICAL CITY

Abstract

The aim of this research is to explore the role of applying the modified Deming Technology (PDSA) in improving the quality of health services in Imam Al-Kadhimin Medical City, where the actual reality of the medical city and its strengths and weaknesses were reviewed. Identified with the checklist and work to improve it. The study is the first of its kind in the Iraqi health environment in terms of using Deming technology (PDSA) to improve service, and the results showed that Deming technology can improve the quality of health services by providing a set of solutions and treatments that will enhance the actual reality of the medical city. The research sample.