Abstract
Quais as causas de insucesso em programas de qualidade? Este artigo analisa situações reais e oferece sugestões de superação. Which are the failure causes in quality programs? This article analyses actual situations and offers suggestions to overcome them. *ICEYWOROS: Quality, total quality management , planning for quality, motivation for quality. Parece.quenão existem
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CITATION STYLE
APA
Tolovi Jr., J. (1994). Por que os programas de qualidade falham? Revista de Administração de Empresas, 34(6), 6–11. https://doi.org/10.1590/s0034-75901994000600002
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