Informing the design of intelligent support for ELE by communication capacity tapering

Abstract

This paper presents a method for the design of intelligent support for Technology Enhanced Learning (TEL) systems. In particular it deals with challenges that arise from the need to elicit precise, concise, and operationalised knowledge from 'experts' as a means of informing the design of intelligent components of TEL systems. We emphasise that theory development and design of such systems should rely on a process, which we refer to as bandwidth and freedom 'tapering'. We present the application of the methodology and a case study from our work with an exploratory environment. We then discuss the generality of our method and some pragmatic constraints which may be useful in similar research. © 2009 Springer Berlin Heidelberg.