Methods of incomplete and uncertain knowledge acquisition in the knowledge processing environment

Abstract

The authors in this paper present a concept of the environment to acquire and process knowledge about information technology. This solution is part of a project of which the objective is to build a system for the evaluation of IT tools and methodologies. Knowledge within this domain is always either uncertain or incomplete. Therefore, the authors focused on designing a dedicated algorithm for its acquisition and processing. One of the main factors determining success in such conditions is effective collaboration with experts. An important part of the research on this problem was done based on an application built for this purpose. The application was used for several experiments which were expected to verify theoretical assumptions. This paper is the documentation of one such experiment. The authors' priority was to identify real and potential problems through collaboration with invited domain experts. © 2010 Springer-Verlag.