Workflow and knowledge management: Approaching an integration

Abstract

As in a famous saying: “Knowledge comes from practice and should return to practice”, knowledge is closely related to business process where it is used and created. In this part, WFMS (Workflow management system), as a system for business process definition, execution and management, plays an import role in KM (knowledge management): a big knowledge consumer and an important knowledge provider. But now the standard workflow technology has very few knowledge considerations. In this paper, after analyzing the relation among knowledge and WFMS, a new architecture for their integration is proposed. Considering the implementation of this architecture, one of the key points, the extended workflow model is studied.