A SOCIAL NETWORK ANALYSIS ON THE CULTURE OF HELPING IN HEALTH INSTITUTIONS

Abstract

In this research, it is aimed to determine the network of helping and to compare the differences of helping relations of employees of three public health institutions in Istanbul. Participants were asked to give the names of the five people they requested the most for help through the questionnaire prepared by the researchers. Data was evaluated by social network analysis. Among health institutions, number of observations and number of helping ties were the highest in the health directorate. Network density was the highest in the hospitals union. The mean of ego networks data of the employees was higher in the health directorate. Between those who asked for help and those who were asked for help were homophily in terms of gender, age groups, educational level, hierarchical level, work experience and seniority at the health directorate and the hospital. Keywords: Management of Health Institutions, Helping Networks, Social Network Analysis, Homophily, Multilevel Analysis.