Multimodal interaction in architectural design applications

Abstract

In this paper we report on ongoing experiments with an advanced multimodal system for applications in architectural design. The system supports uninformed users in entering the relevant data about a bathroom that must be refurnished, and is tested with 28 subjects. First, we describe the IST project COMIC, which is the context of the research. We explain how the work in COMIC goes beyond previous research in multimodal interaction for eWork and eCommerce applications that combine speech and pen input with speech and graphics output: in design applications one cannot assume that uninformed users know what they must do to satisfy the system's expectations. Consequently, substantial system guidance is necessary, which in its turn creates the need to design a system architecture and an interaction strategy that allow the system to control and guide the interaction. The results of the user tests show that the appreciation of the system is mainly determined by the accuracy of the pen and speech input recognisers. In addition, the turn taking protocol needs to be improved. © Springer-Verlag 2004.