Supply Chain and Win–Win Relationship with the Suppliers

Abstract

Commercially effective relationships with our suppliers have to rely on a “no superiority, no inferiority” attitude. Detailed knowledge of the supplier’s technology cost structure and operation is important for forming win–win relationships. Transparency and joint KPIs also increase the trust between the customer and the supplier. Building a strong infrastructure which contains routine meetings for all levels, including reports, visits and joint projects sustains the mutual goals of quality and profitability.