A cluster analysis for determining the effects of codes of conduct in the business administration

Abstract

In recent years, the impact that e-commerce has had on the economy has motivated many organizations to adopt codes of conduct. Considering the current wide-spreading of codes of conduct, we aim to analyze the effects that adhering to them have in different areas of firm management as synergy generators that are advantageous to the company. To achieve this, we are going to apply cluster analysis techniques, in combination with ANOVA and determinant analysis to a sample of companies that adhere to the code of conduct. Cluster analysis reveals that there are five significant clusters. Each cluster can be interpreted as different levels of perceptions about the effects of the codes of conduct in company management. © 2013 Springer Science+Business Media.