Benefits and Obstacles of Smart Governance in Cities

Abstract

The development of information and communication technologies influences all spheres of our lives and society including the concepts of public sector management and its tools. The aim of the paper is to point out the importance of smart governance and its toolkit in cities as an innovative component of local policy. The success of local development lies right at the heart of the relationships between local municipality and citizens and other stakeholders, including other public administration bodies what smart governance significantly strengths. The paper presents the findings of the primary research realized by Delphi method among experts in the fields of regional development, strategic planning, public administration from different countries from academia and from practice in second half of 2020. It compares their opinions on the main issues of smart governance in cities (its benefits, obstacles, and tools) with results based on the deep literature and research studies analysis. Subsequently, it identifies the main common features and obstacles of smart governance in local municipalities.