The Role of ICT in transport and logistics processes management

Abstract

The complexity of managing transport and logistics processes is a massive challenge in finding optimal management solutions that meet the requirements of green development. There are questions about management support for transport and logistics processes. In addition, the subtleties of developing solutions for maintaining existing transport and logistics activities highlight the complex nature of transport and logistics management processes. The article focuses on applying advanced solutions for the practical management of transport and logistics processes. In the transport and logistics sector, an increase in new suppliers of telemetry systems is observed every day, which has been going on for 4-5 years, and this is statistically visible in the IAA Transportation 2022 records of one of the largest biennial transport and logistics exhibitions. There is an evident growth in the number of participants of manufacturers and service providers of telemetry systems, which since the exhibition held in 2016 has more than doubled, while around the world, the number of new companies supplying telemetry systems has increased to more than 300 per year. The growth of competitiveness also impacts the development of functions that provide new opportunities for customers to make their business more efficient or to receive services that ensure a comfortable life. Digital information generated by vehicles, which, when systematized, is presented to the end driver, is gradually becoming the future of this area of business and leads to responsible resource utilization, monitoring, control, and utilization of user-friendly technologies, leading toward a more sustainable future. An analysis of scientific papers has proven that the theoretical link exists between telemetry systems and their application in the transport sector; however, the judge research gap is in applying different quantitative methods for solving transport problems with the help of telemetry solutions.