Devious Chatbots - Interactive malware with a plot

Abstract

Many social robots in the forms of conversation agents or Chatbots have been put to practical use in recent years. Their typical roles are online help or acting as a cyber agent representing an organisation. However, there exists a new form of devious chatbots lurking in the Internet. It is effectively an interactive malware seeking to lure its prey not through vicious assault, but with seductive conversation. It talks to its prey through the same channel that is normally used for human-to-human communication. These devious chatbots are using social engineering to attack the uninformed and unprepared victims. This type of attacks is becoming more pervasive with the advent of Web 2.0. This survey paper presents results from a research on how this breed of devious Malware is spreading, and what could be done to stop it. © 2009 Springer-Verlag.