Actual Competences for the Russian Civil Service System

Abstract

The article is devoted to the problem of introducing the competence approach into the system of state and municipal administration in Russia. The purpose of this study was to determine the competencies, the presence of which will contribute to the achievement of the goals of public administration, solving the problems of society, identifying the needs of citizens, increasing the level of satisfaction of citizens of the Russian Federation with the quality of state and municipal services provided, as well as the level of public confidence in the authorities. The work used the analysis of works on this topic by Russian and foreign authors, the empirical basis of the study was a survey of representatives of the most interested groups - business and non-profit organizations. The results obtained indicate that the basic competence model proposed by the Ministry of Labor and Social Protection only partially corresponds to the tasks facing the state and the modern conditions of its functioning. The important missing elements of the competence-based model, according to the authors, are ethical competence, social and communication competence and communication and digital competence.