Factors affecting adoption and use of e-learning by business employees in Cameroon

Abstract

The aim of this study is to investigate the adoption and use of e-learning by business employees in Cameroon. To this effect, it seeks to: (1) identify the variables that influence the intention to use of e-learning; and (2) determine the impacts of the usage behavior on employees. To achieve these objectives, a mixed method approach combining quantitative and qualitative analyses was used. The quantitative approach is an analysis of research model obtained from a Technology Acceptance Model 2 (TAM2) that was modified by adding two other constructs: facilitating conditions from UTAUT, and well-being to measure the impact of eLearning. Then, with a sample of data collected from 159 business employees in Cameroon by means of a questionnaire, structural equation was measured for this analysis. The qualitative approach was applied concomitantly through the analysis of data collected during an interview with 10 employees who had always experimented eLearning before. The main result obtained from this study is that, in Cameroon-based enterprises, well-being at workplace is determined by usage behavior irrespective of gender and educational attainment when there is any intention to use e-learning.