Human factors in software development processes: Measuring system quality

Abstract

Software Engineering and Human-Computer Interaction look at the development process from different perspectives. They apparently use very different approaches, are inspired by different principles and address different needs. But, they definitively have the same goal: develop high quality software in the most effective way. The second edition of the workshop puts particular attention on efforts of the two communities in enhancing system quality. The research question discussed is: who, what, where, when, why, and how should we evaluate?.