A QUALITATIVE RESEARCH ON CIVIL SERVANTS’ MOTIVATION FROM ROMANIAN PUBLIC ADMINISTRATION

Abstract

Since the beginning of 1975, researchers have grown their interest in public service motivation and, despite the increased number of publications until our days, no research has been developed on PSM in the Romanian’ public administration system. The present study analyses the motivation system in the Romanian public administration and the prime goal was to find out the main problems and aspects that must be improved in order to increase both the extrinsic and intrinsic motivation among Romanian’ civil servants. The research is based on a qualitative approach, being an exploratory study conducted using two research methods: the analysis of the official documents and the opinion survey based on an interview, in order to design a series of proposals for improving civil servants’ current level of motivation. The results show a difference in the respondents’ answers regarding the system of motivation for civil servants. The participants in the interview were respondents from the central and local public administration.