Organisational Problems and Solutions in Oncology: A Content Analysis of the Narratives of Italian Cancer Unit Professionals

Abstract

The aim of this qualitative research is to explore the perception of the organizational climate in Italian cancer units. The survey was the first step of a two year action-research project, involving 14 hospitals and different professions (n=475). We report the methodology and the thematic clusters that emerged in analysing the answers to three questions: (i) perceived problems with colleagues, (ii) perceived problems with patients and their relatives, and (iii) coping strategies. Narratives were analysed through computer aided qualitative data analysis software. The results identify two main significant issues in describing problems and solutions: interpersonal communication and group cohesiveness.