Business process management systems in support of corporate governance: Applying orlikowski’s theoretical lens

Abstract

The value of corporate governance has received attention in the last decade after a number of incidents where fraudulent activities resulted in close down of organizations. Many countries responded with stricter regulations. In this article we argue that the correct use of Business Process Management Systems (BPMS) in an organization may support good governance in an organization. Theories such as the theory of technologies from Orlikowski [15] play a central role in IS research to provide a web of meaning about a phenomenon under investigation. We discuss the potential of BPMS through the lense of Orlikowski’s theory of technologies. We also provide some insights on the use of BPMS to support good governance from a case study conducted. The findings suggest that automated business processes can result in improved corporate governance, as well as business value.