Road to health-care professional's burnout: Poor empathy and impaired workability, are the cause or effect?

Abstract

Introduction: Occupational stress is inevitable, but prolonged and intense can lead to serious health problems. Neglecting this signiicant aspect of work and inadequate treatment of the irst indicators leads to reduced working capacity of health-care professionals.Methods: Assessing the working conditions of 100 health-care professionals regarding stress impact on empathy and workability were the primary goal of this study. A survey was conducted to identify differences between work in intensive care units and other clinical departments all related to empathy, workability, and stress perceiving to determine what is a better predictor of workability.Results: In the research group, "intensive care units" signiicantly lower empathy quotients, poorer work-ability, and different stressors were registered compared to research group named "other departments."Conclusion: The main conclusion of the study states different dynamics in the working environment of intensive care units compared to other departments that could potentially harm the personal capacity of health-care professionals.