The development of a theoretically sound concept of quality criteria: As in the case of the accreditation for technology-enhanced learning EFMD-CEL

Abstract

This chapter aims at providing insight into the methodological derivation of the quality criteria used in the teChnology-Enhanced Learning accreditation (CEL) of the European Foundation for Management Development (EFMD), which was designed to assess and improve technology-enhanced programs. The main question posed in this chapter is how to develop quality criteria in a methodologically sound manner. After briefly outlining how the quality dimensions and the quality perspectives form the basis of an integrated quality model, the derivation of a number of quality criteria is explained in detail. The main outcomes of the chapter are to base the development of the quality criteria on theory and support it by empirical or theoretical evidence and/or argumentative reasoning. By taking these aspects into account, the quality accreditation scheme will be useful, consistent, and comprehensible and, thus, will be a valuable instrument for institutions in an accreditation process. © 2010 Springer-Verlag Berlin Heidelberg.