Reskilling higher education professionals: Skills and workflow in the making of a MOOC

Abstract

In the next ten years «more than a third of the core skills needed to perform most jobs will be made up of skills currently not yet considered crucial to the jobs» [1]. MOOCs are what public and private players are currently using to train their employees and workers. For that reason, producing a MOOC requires high attention to its design and must involve specialized experts with dedicated skills. This contribution reports the production workflow at Federica, the leading MOOC platform in Italy and one of the top MOOC providers in Europe, and also describes the experts and skills engaged in it.