IoT delivers relevant information to systems and people on a real-time basis, thus creating new business opportunities and extending the scope of retail services. The following paper discusses how IoT networks people, process, and systems leading to autonomous retail environments. The paper focuses on IoT application areas and challenges in retail domain and discusses case studies for enhanced customer experience through IoT.
CITATION STYLE
Joshi, K., Singar, A. V., & Akhilesh, K. B. (2019). IoT in Retail. In Smart Technologies: Scope and Applications (pp. 221–232). Springer Singapore. https://doi.org/10.1007/978-981-13-7139-4_17
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