Does Total Quality Management Influence Teacher Quality? An Emperical Anaysis

Abstract

This study is aimed to explain the examines the influence of total quality management on the teacher quality in secondary schools. This study used cross-sectional surveys to collect data from 423 secondary school teachers from all over Malaysia. Data were collected using questionnaires adapted from Total Quality Management Instruments (Zhang, Waszink, & Wijngaard, 2000), Multi-Factor Leadership Questionnare (Avalio & Bass, 2004) and Malaysian Teacher Standards Instruments (MOE, 2008). This study used Multiple Regression to determine the relationship between variables. This study uses simple random sampling procedures and proportional random sampling. The results show that leadership are the best practices of total quality management that influence teacher quality. Therefore, the practice of rewarding and implementing charismatic leadership styles is encouraged to improve teacher quality in Malaysian secondary school