The usage of an intelligent virtual sensor as a form of approximation to the final consumer

Abstract

Industry 4.0 is revolutionizing the processes and the products of an organisation. With an increase of incidence on their consumers interests and preferences, organisations are facing the need to understand their needs and preferences, based on the data available online, which can contribute to an improvement of the manufacturing process including the personalisation factor. This work contains a model proposal for an Intelligent Virtual Sensor that is intended to create a knowledge layer for organisations by gathering and processing data regarding their consumers interests and preferences. By looking at industry as a Smart Environment, is possible to enhance the smart manufacturing process by providing data and knowledge gathered from numerous sensors, including the proposed sensor model. With that knowledge layer provided by the proposed sensor, the organisational decision making processes can include the consumers needs and preferences.