Cognitive and organizational criteria for workstation design

Abstract

The workstation becomes comfortable environment when adopting appropriate criteria for its design and adjustment in the accomplishment of the routine tasks. Organizational and cognitive design deserves attention of entrepreneurs to avoid human error and failure. This design is based on discussions about cognitive processing, standards with risk analysis and guidelines for good practice. The writing and the execution of the procedures demand revisions to the control of the tasks and their conformity in the multidisciplinary aspects. The failed on the task analysis due to human and organizational factors investigates the chronology, logic and materialization of the failure indicating the need of revision the culture design and the process. This research discusses the workstation to achieve the best performance of the task with criteria that decrease or nullify the human error. This activity results in increased productivity, profit and quality of life in addition to the reduction of human error, fatigue and cost of production reaching industrial sustainability.