An empirical investigation of factors influencing integrated e-Government implementation in Nigeria: A case of housing and urban development agency

Abstract

Many electronic government (e-Government) initiatives in Sub-Saharan Africa, of which Nigeria is a part, have proven to be largely unsuccessful. However, the need for effective e-Government initiatives still remains obligatory. Lagos State in Nigeria is no different to other states where e-Government is necessary. The purpose of this study is to investigate factors that influence the successful implementation of integrated e-Government in a specific sector, in particular the housing and urban development sector (HUDA) in Nigeria. To accomplish this, a quantitative research approach was adopted based on a conceptual framework, which is grounded in the technology-organisation-environment framework and drivers-barriers model. Questionnaires were administered to the officials of the 5 public sector organisations involved in issuing building permits to the citizens to elicit their views. The analysis revealed that the factors that influence integrated e-Government implementation in Lagos, Nigeria, relate to technological, organisational, and environmental factors, including benefits and barriers identified. The regression analysis showed that these constructs account for a significant 23.1% f variance on the acceptance of e-Government integration in HUDA. The study highlights implications for practice and research, as well as future research directions.