Abstract
This paper presents an in-depth study on how a small group of deaf users reacted while learning abstract vocational concepts in the domain of librarianship, using mediated interaction supported by WNH, a Web Navigation Helper. WNH's purpose is to allow helpers to create mediation dialogs to enable or facilitate helpees' online interaction with Web pages. In our study, deaf employees at a Brazilian library were taught a lesson especially designed for WNH by a deaf librarian who is fluent in Brazilian Sign Language (LIBRAS) and Portuguese. Among the results we were able to see the huge gaps between what a library is for our deaf participants and what it is for non-deaf library professionals and customers. We could also appreciate the role of technologies like WNH in preparing deaf users to interact with Web systems in professional settings. © 2013 Springer-Verlag Berlin Heidelberg.
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CITATION STYLE
Monteiro, I. T., Da Silva Alves, A., & De Souza, C. S. (2013). Using mediated communication to teach vocational concepts to deaf users. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 8011 LNCS, pp. 213–222). Springer Verlag. https://doi.org/10.1007/978-3-642-39194-1_25
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