Abstract
In this demo paper, we describe a Multi Agent System (MAS) application for monitoring and evaluation of the ethical behavior of customer service agents in an online chat point w.r.t their institution/company’s codes of ethics and conduct. This MAS is realized using the state-of-the-art JaCaMo framework, and can be practically demonstrated to an audience.
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CITATION STYLE
Dyoub, A., Costantini, S., Lisi, F. A., & De Gasperis, G. (2020). Demo Paper: Monitoring and Evaluation of Ethical Behavior in Dialog Systems. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 12092 LNAI, pp. 403–407). Springer. https://doi.org/10.1007/978-3-030-49778-1_35
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