Fuzzy logic applied to the performance evaluation. Honduran coffee sector case

Abstract

Every day organizations pay more attention to Human Resources Management, because this human factor is preponderant in the results of it. An important policy is the Performance Evaluation (ED), since it allows the control and monitoring of management indicators, both individual and by process. To analyze the results, decision making in many organizations is done in a subjective manner and in consequence it brings serious problems to them. Taking into account this problem, it is decided to design and apply diffuse mathematical procedures and tools to reduce subjectivity and uncertainty in decision-making, creating work algorithms for this policy, which includes multifactorial weights and analysis with measurement indicators that they allow tangible and reliable results. Statistical techniques (ANOVA) are also used to establish relationships between work groups and learn about best practices.