Towards a cost modelling framework for outsourcing ERP systems

Abstract

ERP systems are costly, complex and require high-qualified people to manage them. In the current economic cliamt, when companies need to cut off costs, avoid expensive in-house skilled people and being focused on the core of their businesses, outsourcing ERP systems could be a solution to consider. The aim of this paper is to provide a framework that represents the first step towards the development of a cost modelling framework for outsourcing ERP systems which may help companies to select ERP providers and understand real outsourcing costs. © 2011 Springer-Verlag London Limited.