Evaluating methods and equipment for usability field tests in public transport

Abstract

Usability experts require high quality of evaluation data, in order to achieve detailed and meaningful results. In particular, evaluation in public environment, e.g. in public transport, involves influences of different contexts. In order to observe these context factors, a wide range of technical test equipment, for instance eye-tracking or video glasses, are available. This paper describes the evaluation of different combinations of test methods and equipment for a field test in public transport. The goal of this study is to identify a test setup which enables a natural behavior of the test persons and a high quality of data. © 2014 Springer International Publishing.