In this paper, we discussed a case study on the user experience of a new PLM software system run in a Fortune 500 company. We list the common use cases and made guidelines to solve user experience errors of the software. Each guideline explains the context of the problem with title, explanation, and example included with direction for development improvement.
CITATION STYLE
Saenz, M., Promann, M., Creager, A., & Rasche, N. (2018). Below the interface: Evaluation of PLM software usability and user self-efficacy. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 10918 LNCS, pp. 741–757). Springer Verlag. https://doi.org/10.1007/978-3-319-91797-9_51
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