Quality of Enterprise Models

Abstract

EM usually leads to organizational change and/or development. In some cases this change can be implemented without initiating bigger change projects or the introduction of IT support. In these cases the different models developed might be used only for documentation purposes. In the majority of the EM projects, the models created will be continuously refined, improved, and transformed and, hence, they need to be of high quality. This chapter discusses the notion of model quality and introduces selected techniques for model refinement.