The purpose of this research is to define autonomous software agents, and describe a general framework for the use of agents in decision support systems (DSS). Because definitions of software agents extant in the literature are divergent, we develop and provide a descriptive definition useful for our purpose. The benefits of agents and the particular characteristics of agents leading to DSS enrichment are examined. To facilitate this we build a DSS, described elsewhere in the literature, and enhance it with different types of autonomous software agents. From this experience, a general framework for agent-enabled DSS is suggested.
CITATION STYLE
Hess, T. J., Rees, L. P., & Rakes, T. R. (2008). Using Autonomous Software Agents in Decision Support Systems. In Handbook on Decision Support Systems 1 (pp. 529–555). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-540-48713-5_25
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