This paper describes the results of a large experiment that developed specific metrics for evaluating anxiety caused by computer-based information systems. The results suggest that this problem, especially prevalent among managers, may be one of the most significant ones in today's work-place. A three-step solution sequence is suggested, designed to recognize the problem and take full advantage of existing means for dealing with it efficiently.
CITATION STYLE
Ruth, S. R., Gardner, E. P., & Render, B. (1987). Examining the problems of computer-based anxiety: A systemic approach. In Proceedings of the 15th Annual Conference on Computer Science, CSC 1987 (Vol. 1987-January, pp. 323–326). Association for Computing Machinery, Inc.
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