Reflexión de buenas prácticas docentes como eje de calidad en la educación universitaria: Caso escuela de ciencias empresariales de la Universidad Católica del Norte

Abstract

This article shows the results of the study whose objective was to determine those factors that favor the development of good practices of higher education teachers in two management careers of a Chilean university. The type of research is qualitative and the techniques used to motivate the reflection of the two participating agents (teachers and students) were through focus groups. The field work consisted in describing, from the perspective of the subjects, their opinion and reflection on the teaching practices in the classroom. Three sessions were held, two of students and one of teachers, with a total participation of 17 students and 6 teachers. The results detect eight factors that promote good teaching practices and five of them relate to the way in which information is delivered. Teachers have positive attitudes toward teaching linked to their family environment. For students, a transcendental factor to achieve their learning are the diversity of methodologies experienced in the classroom and the profile of the teacher.