Cross-cultural analysis of the verbal conflict behavior of the graduate mining engineers

Abstract

The article is devoted to the crucial issue of the interpersonal communication skills of engineering graduates and studies the verbal behavior of the graduates majoring in mining engineering in conflict professional communication considered in a cross-cultural aspect. The research is based on the needs that future mining engineers have for conducting successful communication, work in teams and run an effective discourse both verbally and in writing. Verbal communication involves a strategic process by which a speaker defines the language resources for its implementation. By choosing a strategy which should contribute to the goals and objectives of the interaction a speaker makes the process of communication either successful or leading to a communicative failure. The scientific importance of this work is in multidiscipline approach and cross-cultural study of ethnic and cultural influences, gender and other characteristics of the verbal behavior of Russian and American engineering graduates.