An enterprise anti-phishing framework

Abstract

The objective of this paper is to report back on an organizational framework, which consisted of human, organization and technology (HOT) dimensions in holistically addressing aspects associated with phishing. Most anti-phishing literature studied either focused on technical controls or education in isolation however; education is core to all aspects in the above-mentioned framework. It is evident, from literature, that little work has been conducted on anti-phishing preventative measures in the context of organizations but rather from a personal user-level. In the framework, the emphasis is placed on the human factors in addressing phishing attacks. © IFIP International Federation for Information Processing 2013.