Designing for Usability : A Case Study

Abstract

This paper is concerned with an investigation into a structured, user-centered design methodology using a case study approach. The case study selected was a new genealogical information system (GIS), to replace the University of Port Elizabeth's genealogical information system (UPEGIS), which exhibited a number of usability problems. The methodology selected was the Method for Usability Engineering (MUSE). This paper will show that the use of a user-centered design approach, coupled with a structured methodology, resulted in a useable design. Several limitations were, however, discovered in the use of the MUSE methodology. Specifically, MUSE was found to need extensions in the areas of object modelling and detailed user interface design. PU - CHAPMAN & HALL PI - LONDON PA - 2-6 BOUNDARY ROW, LONDON, ENGLAND SE1 8HN