Tools and Techniques for Effective Communication Skills

Abstract

Communication is the lifeblood of any relationship: personal, professional or a temporary transaction among individuals. People communicate every second consciously or subconsciously. People who want to improve their communication and make it more and more effective with experiments, practice and variety of techniques. The techniques and tools of communication, however, vary from person to person, situation to situation and medium of communication. What is good in oral communication or rhetoric may not be so effective in written communication or vice versa. Some of the tools or techniques of communication have been used effectively by many successful people, orators and writers. These tools range from use of rhetoric, intonation, storytelling, poetry or couplet recitation, reciting shlokas or aayats from religious scriptures, figures of speech like similes, metaphors, pun etc. This research article strives to answer questions like which tools are more effective? Which tools can be used as per situation? How can they make communication more effective? Can all the tools be used simultaneously? How should they be used judiciously? What is the effectiveness parameter as per the medium of communication? How does medium of communication encourage or discourage use of particular tool or technique? How can a communicator inculcate the habit of using tools and techniques for more effective communication?