An approach to identify relevant subjects for supporting the Learning Scheme creation task

Abstract

The necessity to improve performance of the processes within organizations, gave rise to many research that apply concepts from educational area in software development companies. Many studies are related to Organizational Learning (OL), an area that helps companies to improve their processes significantly through the reuse of experiences. In recent works, some approaches propose to generate courses in organizations from content produced by employees. The main limitation of these approaches is the high dependence of an expert, who is responsible by the courses. Even a qualified expert, can be unfamiliar with the real need of the team's learning, and mapping the organizational needs requires time and effort. This work presents a mechanism for software development companies, capable of recovery searches performed by employees on the internet, in order to discover the real necessity of the team's learning. From these needs is purposed a learning schema of a unit of learning (the structure of a course), so helping the expert in the course creation task. An initial experiment was conducted and the results indicate that the use of the approach is viable and may help an expert create units of learning, assisting to improve the OL in software development teams.