This chapter highlights the core research methodology, e3-control, that is applied throughout the ITAIDE project for the purpose of control procedure redesign. We present the key concept of the e3-control methodology and its technical guidelines. Based on the output of this chapter, domain experts may carry out step-by-step analysis and redesign of control procedures, taking both value and process perspectives into consideration. In addition, we present detailed e3-control application, showing how it can be used in real life case studies. We discuss the Beer Living Lab in detail and present brief findings of the other three living labs. © 2011 Springer-Verlag Berlin Heidelberg.
CITATION STYLE
Liu, J., Hofman, W., & Tan, Y. H. (2011). Procedure redesign methods: E3-control: A redesign methodology for control procedures. In Accelerating Global Supply Chains with IT-Innovation: ITAIDE Tools and Methods (pp. 223–253). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-15669-4_13
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