Design principles for spatio-temporally enabled PIM tools: A qualitative analysis of trip planning

Abstract

Current personal information management (PIM) tools do not sufficiently recognize the spatio-temporal, hierarchical, or conceptual relations of tasks that constitute our plans. Using behavioral observation methods we analyzed people planning a trip to attend a conference taking place in a region they had little or no prior familiarity with. The resulting open-ended records were coded into higher-level segmentsand categories. These served as a basis for a cognitive engineering approach, to propose better design principles for spatio-temporally enabled PIM-tools.