Smart Sol - Bringing user experience to facility management: Designing the user interaction of a solar control unit

Abstract

While a lot of attention is paid to the design of consumer electronics like mobile phones, various other domains have been neglected so far when it comes to user experience. In this paper a user-centered design approach for designing the user interface of a controller for solar thermal plants and heat exchanger stations - called smart sol - is described. The design process is characterized by the cooperation of user experience designers on the one hand and engineers and programmers on the other hand. © 2011 Springer-Verlag Berlin Heidelberg.