Dignity by Design: A Shift from Formalistic to Humanistic Design in Organizations

Abstract

With this book chapter, we show how organizations may utilize humanistic design, a practice that supports humanistic management, by creating space that signals the promotion of human dignity. We discuss what a shift from formalistic to humanistic design implies for organizations and members. We situate our discussion within the healthcare sector to descriptively unpack the practical application of humanistic design, including what this application has done for the dignity of patients. Additionally, we look at how this design focus may extend beyond healthcare. Our purpose is to discuss how organizational choices pertaining to the design of physical space may support or negate the promotion of dignity.