The application of total quality management and knowledge management in health system

Abstract

Today, quality and knowledge are turned into determining factors of success and competitiveness of organizations and total quality management and knowledge management are discussed as one of the last organizational issues in management science. In this study after a short overview of theoretical literature of total quality management and knowledge management and the importance of implementing these modern systems in health system, the importance and method of their application in health system will be investigated. © Maxwell Scientific Organization, 2013.